Front of House

From check-in to aircraft boarding, Airport Associates staff are on hand to ensure an on-time departure and to provide help and advise to your passengers.

• Passenger check-in services using various DCS check-in systems
• Arrival and departure services
• Transfers and interlining
• Dedicated passenger services with special assistance for unaccompanied minors
• Lost and found services using SITA World tracer
• Irregularity handling (Hotel accomodation, Meal vouchers, etc.)
• Excess baggage collection
• Liaision with bus companies, hotels and car rentals
• Liason with immigration, customs and security
• Contact us for more information